NETWORK SERVICES

ACPI provides its clients with a wide range of computer and network support options to meet business requirements.  We understand the importance of your computer systems and your network(s) to your business. Our role as your network and computer system support and service company is to keep your systems up and running efficiently and to minimize lost productivity. ACPI's experienced professionals will keep your Windows and Linux based systems and networks operating successfully and securely.

Administration

• All Windows Server Platforms
• All Windows Desktop Platforms
• Network Infrastructure and Planning
• MS Exchange Server Administration
• Active Directory
• User Account Administration
• Backup and Retention Planning
• Remote User Access Planning
  

With ACPI's remote monitoring and IT management capabilities, we know when there is a problem with your network or server(s). This up-to-the-minute knowledge, combined with our on-site IT support, insures that your network stays connected and your servers stay up and running.

Scheduled Preventative Maintenance - scheduled inspections of all servers to prevent security issues and insure your network is operating efficiently.

Remote I.T. Support

ACPI can respond very quickly to system problems and issues by being able to securely connect to your network. Many performance and out-of-service issues can be resolved within minutes instead of hours or days. Our ability to remotely support your system and network needs will save money for you that can happen because of lost productivity of your staff when system outages occur.

Technical Support

• File server issues
• Network connectivity issues
• Backup system issues
• On-site support available as needed
• Customer support available via email
• Customer support available via telephone
• All support issues logged and recorded for reporting

ACPI is a managed service provider for small and medium sized businesses. We provide managed IT support and IT management to small and medium sized businesses that have historically had few alternatives for supporting their IT management needs.

Network Integration

• Site Engineering and Analysis
• Disaster Recovery Strategies
• Wiring
• Office and Multi-Building/Multi-Location Networking Including Wireless
• Office Wireless Network Installation and Configuration
• Server Needs Analysis and Recommendation
• Computer Network Equipment Installation and Configuration
• Nortel Telephone Systems Integration and Configuration

Security Solutions Click For Details

• Internet Security Administration

• Server security configuration

• Anti-virus administration

Security is a necessary part of computer system and network operation and usage. Everyone has to take responsibility for safe computer usage. ACPI is a strong believer in security for company assets and resources and protection of those who are may not be computer security aware. Click Security Solutions to learn about the products we support and recommend.